Patient Financial Services

RPMH’s Business Office is pleased to provide the service of filing insurance for our patients. We request that you present your insurance/Medicare/Medicaid card(s) at the time of registration to help insure accurate and prompt payment on your account. Please review your insurance carrier’s requirements for pre-certification/pre-authorization prior to admission. Our registration staff will scan your card into our computer system for our records; however we do ask that you bring your card(s) each time so that we can verify our information.

If you have any questions regarding your bill, please contact one of our friendly, well-experienced staff members who will be happy to assist you. Our average experience is twelve years dealing with the sometimes confusing and frustrating billing issues that may arise on your account.

Our office is staffed Monday thru Friday 8am to 5 pm. Please contact us with any questions regarding your hospital bill or to request an itemized statement at 325-235-1701 and the following extensions:

Medicare ext 240
Medicaid ext 242
Worker’s Comp ext 242
Group/Commercial
Insurance ext 244
Auto/Liability ext 243
Private Pay ext 243
Indigent/Charity ext 243

Payments may be mailed to:

RPMH
Attn: Business Office
PO Box 690
Sweetwater, TX 79556

Methods of payment accepted on accounts are: cash, check, Visa, Mastercard, American Express, and Discover. Credit card payments may be made by calling 325-235-1701 ext 245.