Rachel Ratliff was nominated by a coworker in the Emergency Department, Jo Arellano.
I want to nominate Rachel Ratliff for Employee of the Month. As an ER Ward Clerk, she consistently goes above and beyond to keep our busy department running smoothly. Rachel is always calm under pressure, even when the waiting room is full and the phones are ringing nonstop. She makes sure patients are registered, charts are accurate, patient stickers go to the appropriate people, along with various other duties. What stands out most is Rachel's positive attitude. She treats patients and family members with kindness. She answers call lights when we are busy and provides items such as blankets, water, ice chips, and things that make the visit a little more comfortable. This makes a huge difference when the ER is getting slammed. Her skills help our team be efficient and create a supportive ER environment. Rachel is a true team player whose hard work often goes unnoticed, but her contributions are vital to our success. She is dependable, and an excellent representative of our department values.
